Business Letter

Business letter
October 13, 2009
Tuvshinbat Zolzaya
Bayangol district, 3 khoroo
Mongolia
Nomin Department Store
Bayngol district
Mongolia

Dear Sir’s
I bought expensive laptop from your shop two weeks ago, and was assured by the salesmen that were among the best available in town. However I bought then home I found, upon checking, one of them had a detective dial, consequently the laptop is damaged after in hour.
It is indeed a great disappointment to me as it costs me core than $1000 for the watch. I am therefore sending the laptop back to you with the receipt so that you can trace the brand and do the necessary for me.
I would greatly appreciate it if you would exchange it for a good one, as you know the customer is entitled to get a product that is worth his money.

Yours faithfully
Tuvshinbat Zolzaya